Privacy Policy

AI travel assistant

If you send a question to the SABERLANE assistant, your message and recent conversation context are sent to OpenAI to generate an answer based on this website. Do not share payment-card details, identity documents or sensitive information. The assistant cannot confirm, modify or cancel a reservation. Its answers may contain errors; the terms accepted for your reservation govern. We do not save conversation text in the website database and request that API responses are not stored as application state; the provider may retain data under its security and data policies. Temporary hashed request counters help limit misuse and expire within 48 hours and are removed during the next assistant request. Closing the tab clears the conversation kept in page memory.

Who handles your information

G0N2 Services LLC, doing business as SABERLANE, based in Winter Garden, Florida, uses information provided through this website, LimoFlow and customer communications to arrange transportation and support customers. We do not sell your personal information. Contact booking@saberlane.co with privacy questions.

Information you provide

Reservation information may include the booker's and passengers' names and contact details, pickup and destination addresses, dates, times, vehicle selection, passenger and luggage counts, flight or cruise details, special requests, payment status and correspondence. For child restraints, the accompanying adult provides each child's age, approximate weight and requested seat type; do not send unnecessary identity documents or medical records.

If you register a website client profile, we store your name, email, phone, preferred language, optional city/state and travel preferences, and privacy acknowledgement and marketing preference. Registration is separate from a LimoFlow reservation and does not itself book a trip.

How information is used and shared

We use trip information to confirm availability and fares, prepare pickups and child seats, coordinate the assigned driver or affiliate, send booking confirmations and receipts, process payments/refunds and address service questions. We share the trip details needed to perform those tasks with the assigned transportation provider and with reservation, payment, hosting and communication providers. Information may also be used or disclosed as required by law or to address fraud, security incidents and disputes.

Entered locations may be processed by mapping tools for address selection, route planning and travel estimates. Supplied flight details may be used for flight-status monitoring and arrival coordination. This concerns your itinerary, not continuous tracking of your phone. If flight details are unavailable, contact us to coordinate them later. Optional marketing choices are separate from communications needed for your booking.

Client recognition and browser storage

Website registration or sign-in uses a secure first-party session cookie to recognize your device for up to 90 days. Signing out clears that session; blocking or deleting the cookie prevents recognition. The website profile is not a LimoFlow account and is not a portal for viewing completed reservations. This functional cookie is separate from the aggregate measurement described below. Embedded providers may use their own browser storage under their policies.

Website measurement and Google Ads

Our first-party counters aggregate page visits, contact and booking clicks, completed-form events and booking loading/errors by page, language, device category and placement. These counters use no cookies or persistent visitor identifiers and do not store IP addresses, contact details, messages or reservation fields. Hosting and embedded services may separately process technical connection information to deliver and protect their services.

For Google Ads booking measurement, our tag sends a completed booking identifier, value and currency. It does not send customer names, email addresses, phone numbers or trip details. Calls, form visits and quote requests are not booking conversions. The tag keeps advertising/analytics storage, advertising user data and personalization consent set to denied; Google may still receive cookieless measurement signals. Our counters and booking Ads tag respect Do Not Track and Global Privacy Control. This does not describe or control every third-party provider's own processing.

Website usability diagnostics

We use Microsoft Clarity to understand page interactions through heatmaps and session replays and improve website usability. The integration requests denied advertising and analytics storage, so Clarity operates with limited, cookieless measurement. It is disabled when Do Not Track or Global Privacy Control is enabled. Booking-form content, client-profile content and the recognized client name are masked. We do not send customer identifiers to Clarity or use its interactions as paid-booking conversions. Microsoft processes technical and interaction data under its privacy practices; contact booking@saberlane.co with questions.

Reservations, payments and external services

LimoFlow provides the reservation technology; SABERLANE coordinates the transportation. Card payments are handled through the connected payment provider, Stripe. Do not send full card numbers or security codes through email, WhatsApp or the website's profile fields. External providers' privacy policies explain their own processing, including browser/network data. Choosing a WhatsApp chat or another external link also brings you under that provider's privacy practices.

Retention and your requests

Booking, payment, profile and communication records are retained as needed to provide service, maintain business records, resolve disputes and meet applicable legal obligations. Expiry of a device session does not automatically delete the customer profile or booking history. This policy does not promise automatic deletion on a fixed schedule.

Write to booking@saberlane.co to request access, correction or deletion of your information, or to withdraw optional marketing permission. We may need to verify your identity before acting. Requests are handled under applicable law; records that must be retained for legal, accounting or dispute purposes may not be deleted immediately. Tell us which booking or profile is involved, without sending full payment-card details.

Policy updates

The date above identifies the current notice. Material changes will be reflected here; this notice does not authorize incompatible new uses of previously collected information without any notice or consent required by applicable law.

Service Policies · Cancellation Policy · Terms and Conditions

LimoFlow Privacy Policy · Stripe Privacy Policy · Google Privacy Policy

Contact

booking@saberlane.co · +1 (689) 250-0205

The reservation form shows your total before you confirm. Complete your reservation and payment online to receive your booking confirmation and receipt.